FAQ

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FAQ

Technical FAQs


Do you provide custom designing assistance for PCB fabrication?

Yes, our team of highly experienced engineers and designers is available to provide you with assistance regarding customized PCB fabrication. Our designers also take in to consideration the manufacturing process for designing a board and chalk out the PCB layout accordingly.

 

Which type of PCBs are designed and manufactured by Chitong?

We specialize in a wide range of PCB segments such as single/double-sided FR-4 boards, single/double-sided Aluminum boards, multi-layer boards.

 

How can Chitong help me with maintaining my budget for PCB fabrication and manufacture?

At Chitong we keep our prices competitively low, thanks to all our in-house processes right from PCB layout to the production of the final board. We use the latest and most efficient manufacturing processes which will save your time as well as cost. We also provide feasible and budget-friendly bulk assembly options for printed circuit boards.

 

Will I get options of different equipment to choose from for the assembly of my PCB?

Yes, at Chitong we offer various comprehensive options of Surface Mount Technology (SMT) Assembly equipment for different types of printed circuit boards. Our wide range of assembly solutions is capable to meet the varying demands of Industrial as well as Embedded applications.



General FAQs


Does the company have enough experience?

We understand that the experience of a company reflects directly on the quality of the products and services provided by them. We have years of expertise our sleeves. We assure you that our company has been around long enough to understand the twists and turns and complications of the business. We have experience in handling different matters and have always contented customers with the best manufacturing solutions.

 

What are your advantages?

Fast reply within 24 hours, shortest lead time 8 hours for samples, competitive price in this industry.

 

How soon can I expect a response for my quotation request?

Chitong is committed to provide timely service to its customers and we have a record of responding within 24 hours to the quotation requests. As soon as we receive your order, we will review the data packages.

 

What can I do to avoid delay in SMT assembly of my printed circuit boards?

In order to avoid delay in SMT assembly of your printed circuit board, make sure that you order the required SMT stencil.


How long do we have to wait for results after placing an order?

Once you have placed an order, after picking effective quotes according to your needs, our skilled and efficient staff will make it a point to deliver results at the earliest possible. You can stay assured about the timely delivery of the orders and check every single piece for preciseness in engineering.


Is the company working according to current standards of the industry?

Yes, we are an ISO 9001:2000 Company, with Rohs, UL, SGS that make us reliable in terms of complying with the current standards of the industry, never giving you a reason to rethink your decision of working with us.


What if I have problems after the delivery of the products?

Though, we are confident you will never have to face problems while working with us, if in the unlikely case you have to deal with something, all you need to do is give us a call or an send us an email. Your problem shall be addressed at the earliest and we shall solve it the best of our capabilities.


What about our privacy concerns?

We understand that privacy is what matters the most for the clients and you can be rest assured that all your details stay safe with us.